Bold Chat is a market-leading online help chat technology that is powered by Log Me In, a solution provider dedicated to connecting people to one another and the world around them to create amazing outcomes.Bold Chat enables you to implement live chat for a website quickly and easily, with tools you can use and scale right out of the box.Video-enabled chat allows customer support agents to provide help in a more personal manner that results in improved customer satisfaction.the ability to conduct a video chat can make a positive impact on support case resolution times as well as generate more sales.Businesses with a web presence can leverage their web visibility to engage site visitors in order to convert prospects into customers and turn customers into repeat customers.Online live chat is one of the most effective ways of achieving these goals.

That’s why customers who use online help chat are more than four times more likely to finish a purchase and why they spend on average 60% more than customers who don’t use chat support.It offers businesses an omni-channel solution to engage their website visitors and customers at their most relevant touch points.Using Bold Chat as the single pane of glass for omni-channel customer communications, businesses can engage their audience through live chat, video chat, email, SMS, and Twitter.Video chat enables customer support agents to provide help in a more personalized and efficient manner, resulting in higher productivity and increased customer satisfaction from live support chat for website sessions.Bold Chat, from Log Me In, is the market-leading enterprise live chat solution.Technologies that enable live chat have evolved for the better.A good example of this evolution is live video chat using a video chat browser.